FAQ

What products does Freshkeepco sell?

We specialize in home cleaning and care essentials — from vacuum sealers and spray mops to furniture repair creams and cleaning brush sets. Browse our full catalog on the Shop page.

How long does shipping take?

Orders are typically processed within 1-3 business days. Once shipped, delivery times vary depending on your location and shipping method selected at checkout. You'll receive a tracking number by email as soon as your order ships.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking link. You can also check your order status by contacting us directly.

What is your return policy?

If you're not satisfied with your purchase, please reach out to us within 30 days of delivery. Items must be unused and in their original packaging to qualify for a return or exchange.

Do you offer refunds?

Yes. Once we receive and inspect your returned item, we'll notify you of the approval status of your refund. Approved refunds are processed back to your original payment method within a few business days.

What payment methods do you accept?

We accept all major credit cards and other secure payment options available at checkout.

Are your cleaning products safe to use around pets and kids?

Our tools are designed for general household cleaning. Always check individual product descriptions and included instructions for specific usage guidance.

How do I contact customer support?

Visit our Contact page to send us a message, and our team will get back to you as soon as possible.